At Porters we do our utmost to ensure things run smoothly before, during and after your Contract. We pride ourselves in offering a supportive and friendly service to our Contract Holders.

With nearly 30 years of experience in the property market, we have the expertise to support you as a Contract Holder. Our aim is to ensure your property is compliant, your Landlord adheres to the Law and regulations set out in Wales and that you are fully aware of your responsibilities as a Contract Holder.

If your property is managed by us as the agent, we will be your first point of contact for any issues or queries. Communication is key in being able to support you, we can't help if we aren't aware! All relevant details on contact numbers, email addresses, etc, will be provided to you on the Contract start date.

Here you’ll find some valuable guidance to support you through finding a rental property, viewing properties, the application process and what’s expected of you during your Contract.

Finding the right property

Be realistic about your property search - There’s no point in looking for a property if your financial circumstances don’t allow for it. Have a clear idea of what your budget is, as a sole or joint applicant. Once you’ve worked out your finances (you might find the Rent Affordability Calculator  useful for this), it’s important to find a property to meet your individual or family’s needs.

What property is right for you? An apartment, semi-detached, townhouse or bungalow. Do you want a garden for the children to play in and how many bedrooms will you need? And then there’s the location to consider! We have first hand knowledge of the whole of Bridgend County to help you decide.

Viewing your dream property - Take the time to look around and ask questions, remember this is going to be your home for at least the next six months. You can find all our available properties here.

You’ve fallen in love with the property you’ve viewed so now you need to apply. It’s an easy process with Porters, as everything is done online. You will need to complete and submit your application that will be emailed to you, as well as providing proof of address, photo ID and your credit score. (If you’re using a Guarantor, the same documentation will be required from them also). Without these, your application is unlikely to be considered. At this point, your application will be presented to the Landlord for their consideration.

You’ve been accepted and referencing

During Your Contract

Ending your contract