Ralph Adey
Porters have been managing my rental properties for many years and I have always found them to be excellent. They communicate very well with me and with the tenants and they take care of any issues that arise with the properties quickly and efficiently, always keeping me well informed and involved in any decisions that may need to be made. On the few occasions that a tenant has left one of my properties Porters have found good new tenants and I think that their fees for managing a change of tenancy with a new contract etc. are quite reasonable. The last tenant that left after some years in one of the properties told me that he was very happy with the way that it was managed by Porters and that they responded quickly and effectively to any issues that he raised. They have also been excellent at keeping abreast of all of the changes required by the Welsh government, giving me good advice and taking care of practical changes such as the fitting of mains powered smoke detectors. I don’t need to worry about any regular maintenance requirements such as annual Gas Safety Certificates because Porters take care of everything. To summarise, I highly recommend Porters to any Landlord and to anyone that may be considering renting a property that’s managed by them.
Danielle Shearing
Been a tenant through porters for over 4 years. Would highly recommend! Friendly and approachable staff, very quick to sort out any issues I’ve had. Can’t thank them enough for all the hard work they do!
Chloe Barnett
We have been tenants under porters since September last year and can honestly say they have been nothing but helpful and accommodating with any queries we have.Nothing is too much trouble for them, and they are very easy to contact via email/phone, they are always polite too.We cannot thank the team enough for everything they do, and we highly recommend using porters!
ross upton
Porters were amazing, I lived in one of their managed properties for nearly 4 yrs and they made my time in Wales so easy from a housing point of view. The rent was affordable. They were attentive to my requests for maintenance. They were courteous to me in all their engagements. Their communication was fantastic when updating me on the progress of any queries I had. Liz and Sherrie you were the two that took most of my communications and questions! Thanks so much to the two of you for your professionalism and genuine interest in making your I was comfortable, happy and safe in my flat. Thanks so much!
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  • Miss ES
  • Porters
  • 6th Mar 2024

Absolutely amazing estate agents! The whole team was fantastic during the initial process of renting a property, so friendly and always there to help with any queries we had. Having never rented before, they made us feel so supported and lessened any anxieties that we had around the renting process. Throughout our tenancy so far, they have continued to be brilliant! With any issues we have had, they have kept us constantly updated on any progress and have continued to be friendly and professional throughout it all. Would highly recommend porters, especially if you are looking to rent for the first time!

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  • Mrs LT
  • Porters
  • 6th Mar 2024

Thank you to Sherrie and Liz for your excellent service. We can’t thank them enough for their efficiency and professionalism. We have been so impressed by their knowledge and experience and how they have guided us through the rental process. Their communication has been excellent and they have kept us informed throughout the process. We would highly recommend them as a rental agent.

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  • Mr & Mrs U
  • Porters
  • 6th Mar 2024

Very pleased with the way you advertisd the house. Amazing service and really great staff. Many thanks. 

A
  • Mrs AB
  • Porters
  • 6th Mar 2024

Porters' rental team are really polite and proactive. We have found them to be professional and reliable over the years that we have been using them for various services. We would highly recommend them to anyone looking to rent or buy a property.

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  • Mr IA
  • Porters
  • 6th Mar 2024

As a landlord I use Porters to manage my property for me. I find the service excellent in every aspect, from finding tenants through to the move out report. The regular property inspection reports are very informative giving me confidence that the property is being looked after and well maintained.

Would highly recommend to anyone else thinking about using their services.

I
  • Mr IT
  • Porters
  • 6th Mar 2024

I would like to thank the staff at Porters Bridgend for managing my rental bungalow in Cefn Glas for the past two years. In all my dealings with the staff, they have been professional polite and easy to communicate with. They have dealt with numerous maintenance issues on my behalf and the property checks have been comprehensive.

Special mention to Liz who has been most helpful in dealing with issues that have occurred regarding the tenancy. She has a lovely manner and it was a pleasure dealing with her by email or in person. 

J
  • Mr JS
  • Porters
  • 6th Mar 2024

Sherrie and Liz at Porters are always friendly and really helpful at supporting me as a new Landlord. They were fantastic at keeping me informed of viewings, tenant profiles and the paperwork required on both sides. Responses to emails were always super quick and I have confidence going forward as a Landlord of a fully managed rental through Porters.

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  • Ms JM
  • Porters
  • 6th Mar 2024

Porters have been managing our rental properties for months now and their customer service is exceptional. They are very fast acting and a dedicated team, nothing is too much trouble. They are extremely professional and always give me as a Landlord the best possible advice as the rules have changed completely due to Rent Smart Wales.

Their advice, skills and experience is invaluable. I have no trouble recommending them.

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  • Mr PH
  • Porters
  • 6th Mar 2024

I wanted to thank you and your colleagues for the work you did on the sale of our house.  I know your profession doesn’t have the best reputation but all of our contact with your firm was helpful, efficient and professional.

I’m sure that your future success is assured and I look forward to working with you again at some point.

M
  • Miss ET
  • Porters
  • 6th Mar 2024

Best estate agents around! Liz has been absolutely amazing trying to help us find our first rental property, so friendly and supportive. During viewings she’s always so helpful and professional with our queries and information. The team's communication and customer service are amazing, would highly recommend Porters!

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  • Mrs SK
  • Porters
  • 6th Mar 2024

I wanted to say how very impressed I am with Porters services. Very efficient, quick responses and friendly, courteous and professional staff. I would thoroughly recommend Porters. 

P
  • Mr PB
  • Porters
  • 16th Dec 2023

I was Porter’s first landlord in 1996. Quality always wins and they are still my preferred estate agents some 18 years on.